dogdozer.com owns and operate this Website. This document governs your relationship with dogdozer.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense anddogdozer.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of dogdozer.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by dogdozer.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract withdogdozer.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. dogdozer.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be dogdozer.com or may in some cases be a third party. Where a contract is made with a third party dogdozer.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by lawdogdozer.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect dogdozer.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated withdogdozer.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected todogdozer.com.
You agree to indemnify, defend and hold harmless dogdozer.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
dogdozer.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and dogdozer.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of dogdozer.com.
The following are the rules or "Terms" that govern use of dogdozer.com and all affiliate web sites. By using the site(s), you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the site. Dogdozer.com reserves the right to change these Terms at any time, effective immediately upon posting on the site. If you do not agree to be bound by these Terms, please do not use the site.
Dogdozer.com does not promise that the site will be error-free, uninterrupted, nor that it will provide specific results from use of the site or any content, search or link on it. The site and its content are delivered on an "as-is" and "as-available" basis. Dogdozer.com disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Dogdozer.com will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential damages. You agree to indemnify and hold dogdozer.com, its subsidiaries, affiliates, officers, agents and other partners and employees or partner sites, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the site, use by your pet, dog or yourself of any product or products sold on this site including the misuse of packaging in any way, including also your use of the site to provide a link to another site or to upload content or other information to the site. We shall not be responsible for any occurrences such as health related issues, sickness, or death that may arise due to the use or misuse of any products sold and obtained on this site and any other affiliate sites marketing the Dog Dozer trademark.
Tracking - Please note that once your order is shipped, a tracking number is sent to the e-mail provided on your order. If it has been more then 10 business days and you did not get a tracking number, please e-mail for status. Response time is usually 24 to 48 hours
Shipping - We reserve the right to refuse and cancel any order. Shipping irregularities, no such current address, refusal of items or non-delivery of any reason are subject to extra shipping fees, custom charges and or a re-stocking fee in order to obtain items returned to our warehouse. We hereby void any warranty or warranties on shipping time of arrival. Shipping once sent to the distribution carrier or pick up by a local or international carrier is the responsibility of the specific carrier. The customer must contact the carrier if any problems arise due to delivery. No cancellations of any orders will be allowed.
Duties - There are no duties if shipping within the USA or Canada. All international customers are subject to local VAT or import charges.
Cancellations/returns -RMA number required on all returns/exchanges. Packages without the return authorization number issued from us will be sent back at your expense. Returns valid only if unused and free from debris for 90 days from the order date. Shipping to destination will be charged with the balance refunded. If the item has been used upon receipt, we reserve the right to refuse return or charge a 30% handling fee. All shipping is the responsibility of the customer and item returning or exchanging must be in the same packaging as new. Any free shipping offers or coupons are void on returns or exchanges. Please E-mail for information. If you decide you must cancel your order, your written notice must be received within four hours of order placement. No exceptions. Please note that memory foam and latex dog beds are not returnable for any reason.
Warranty - 100% manufactures warranty. If a defect is found, Dog Dozer will replace or repair at no charge.